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About

"I am Jon Pierce, the crewNeckTech. I am employed full-time at Crossroads Community Church as the Technology Specialist. Fulfilling this title pretty much makes me in charge of anything with current flowing through it... This ranges from our 1 electronic stapler, to our 6 servers, to our 8 Rooftop HVAC units, and to our 64 input video switcher."

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    Recovering Outlook items that have "really" been deleted

    So, I get a call a while ago, 8:00 am, Sr. Pastor's assistant. 8:00 am calls are never good for me. 8:00 am calls mean they've been waiting since 6 or 7 to call me because they didn't want to wake me up (I value my early morning sleep)... But anyways, apparently something was deleted from outlook that wasn't supposed to be deleted. Not great, but I've tackled this task many times before via the "recover deleted items" tool in outlook. I'm in the car, on the phone, still parked in the driveway, I give the assistant the option for me to remote in and do it over the VPN, or wait 20 minutes until I can get to the church and do it by her side. She opts for the "by her side" option.

    I get in, pop in her office and find out some more information, it was an e-mail on the Sr. Pastor's account that was deleted via her machine. So, I go to "recover deleted items" and lo, and behold, it's greyed out. Hmm... not great. Google, here I come.

    Found this article on the Microsoft Knowledgebase, got the lone e-mail recovered, and slept till 8. Yay.

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